Tenant Participation Officer
Posted 2 months ago - Expired 1 month ago

Chesterfield, Derbyshire,
Fixed Term Full Time & Part Time
£21,074 - £23,111 per annum pro rata
5 Applications

Reference: CBC180025

Salary Details: £21,074 - £23,111 per annum pro rata
Job Term & Appointment type: 1x permanant full tme post & 1x fixed term job share post for 12 months
Hours: 1x 37 hours per week & 1x 18 hours and 30 minutes per week
Location: Stonegravels Depot
Department: Neighbourhoods Team
Division: Housing

We are committed to ensuring that our tenants can influence and shape the delivery of the services they receive from their housing service.


We are looking for a highly motivated Tenant Participation Officer with experience in customer involvement and consultation.

The successful candidate will play a crucial role in delivering the housing service’s customer involvement strategy. This will enable tenants to effectively influence social housing-related policies, identify service improvements and help us deliver current good practice.

The successful candidate will have excellent customer service skills and knowledge of social housing issues, particularly tenant participation.

The post requires working directly with tenants, council staff and external organisations. The post may require working at evenings and weekends.

The council is an excellent employer and will provide you with a salary determined in line with Joint Negotiating Committee for Local Authority Craft and Associated Employees.

For further information on this vacancy please contact Jeanette Featherstone on 01246 345432 or Sue Howitt on 01246 345063.

Working in local government is a highly satisfying and rewarding experience in so many ways. In return for the contribution you’ll make to our local community, you’ll enjoy an excellent range of benefits and the possibility of flexible working options, plus learning and development opportunities which will offer the chance to progress your career further.

Internal applicants can apply for this opportunity as a secondment, subject to management approval.

How to apply

CVs are not accepted, please download and complete the application form below and return it by email to hrjobs@chesterfield.gov.uk. Your application must be received no later than the closing date shown below.

See our guide to applying for tips on how to complete your application form and for details of other ways to apply.

Closing date: 30 September 2018