Customer Service Administrator
Posted 1 month ago - Expires in 28 days

Sheffield,
Permanent Full Time
£16000 to £17000
1 Applications

Elevation Recruitment Group Business Support are in the process of recruiting for an experienced Administrator, who is able to deliver a high level of professional customer service, on behalf of a dynamic, award winning business in Sheffield.

Elevation Recruitment Group Business Support are in the process of recruiting for an experienced Administrator, who is able to deliver a high level of professional customer service, on behalf of a dynamic, award winning business in Sheffield.

The opportunity has been newly created as a result of continued growth and increase work load. As well as having a loyal, impressive volume of existing accounts and customers, they continue to gain new customers daily.

The purpose of the role is to join the vibrant customer service team, providing key support to the customer base ensuring their customer journey is a first class experience.

Duties & Responsibilities Include:

- Process policyholder applications, making any necessary amendments as appropriate in line with agreed processes
- Process customer payments; resolve payment queries and maintain an accurate reconciliation of existing policyholders
- Demonstrate excellent customer service skills to ensure high level of internal and external customer contact
- Assess and resolve email enquiries and requests
- Be prepared and confident to deal with telephone enquiries and requests
- Support colleagues to meet customer demands
- Contribute towards the achievement of departmental objectives and business results

Elevation Recruitment Group are keen to speak to applicants with the following:

- Exceptional customer service skills
- Ability to demonstrate excellent accuracy and attention to detail
- At least 5 years of experience within an administrative capacity

Elevation Business Support is a specialist division of Elevation Recruitment Group focusing on Administration positions in Yorkshire and surrounding regions. If you match the specified criteria and are interested in discussing the position in more detail, we would love to hear from you.

Please visit our website at www.elevationrecruitment.com for more information on:

- Business Support Jobs or Business Support Recruitment