Client Relationship Manager Posted 6 months ago - Expired 4 months ago
Client Relationship Manager - Sheffield
Role: Client Relationship Manager
Salary: Up to £35K DOE
Our client are an award winning full service marketing agency.
We are looking for an experienced Client Relationship Manager with a strong track record in developing relationships with high profile clients, achieving high client retention levels and able to deliver confident client direction.
You will be responsible for maintaining and nurturing existing client relationships as well as identifying business opportunities with new clients.
You will lead in delivering selected challenging, innovative and forward thinking marketing commissions making them successful and ultimately grow them.
You will be a strategic thinker who is confident in your abilities and used to taking responsibility for the direction of a project.
You will be an integral part of the business development team, assisting with the completion of tender documents, copy writing for creative pitches and the marketing of the agency itself.
The successful candidate:
Will be an experienced marketer with a strong background in successfully growing business through developing strong, client relationships. You will have experience, understanding of planning and delivering a range of client briefs.
You will be ambitious, confident, enthusiastic, charismatic and intuitive, able to take responsibility for developing positive and profitable client relationships.
Increasing revenue and identifying repeat business with existing clients
Relationship Management with current and lapsed clients.
Recognising opportunities to develop the agency offer
Supporting new opportunities and pitches in conjunction with the Business Development team
Project scoping – requirements gathering and producing briefs/specifications
Overseeing and contributing to innovative marketing strategies and plans
Playing a key role in the delivery of high quality client services
Contributing to the company’s revenue, profitability and productivity targets
Tracking, evaluation and analysis of project budgets to increase efficiency
Skills and competencies
Ability to develop and grow strong client relationships
Excellent knowledge of the delivery of a range of Marcomms services including digital marketing and social media marketing development
Commercial acumen with proven experience of budget and sale accountability and bottom line delivery
Attention to detail, reliability
Problem solving skills
The ability to cope with pressure and work to tight deadlines
Strong interpersonal and team-working skills
Glu Recruit are an equal opportunities employer.