Head of Information Technology and Data Management (Job Reference SWE10)
Posted 16 days ago - Expires in 13 days

Sheffield, South Yorkshire,
Permanent Full Time
£52000 to £55000
17 Applications

Role Profile

Reports to: Executive Director, Corporate Services

Job purpose:

Senior manager responsible for overall IT strategy and IT delivery across the entire organisation, through:

• Managing and maintaining a high calibre IT service.
• Promoting the vision for IT to support transformation and innovation across the organisation.
• Maintaining overall responsibility for the portfolio of programmes (applications, data, infrastructure) delivering IT strategy ensuring the strategy supports SWE business objectives including ongoing development in response to the fast-changing business environment.
• Providing leadership and governance of IT architecture, ensuring alignment with standards and strategic direction, actively prioritising competing programmes and projects.
• Leading IT change management, including developing, implementing and maintaining best practice change management strategies and frameworks
• Responsibility for setting, monitoring and reporting on IT budgets.
• Acquiring and negotiating high value IT contracts, managing external vendors, including establishing and maintaining value-based supplier relationships which meet business requirements.
• Lead the out of hours response to critical IT issues affecting infrastructure, security or online offer.

Areas of Responsibility:

• Establish and lead IT within SWE.
• Lead the IT service, maintaining service quality and meeting IT Key Performance Indicators.
• Ensure that IT audits and service improvement activities are appropriately managed.
• Ensure direct reports are accountable for the achievement of agreed plans.
• Develop and implement the IT strategy and budget ensuring it meets the overall SWE strategy.
• Ensure plans for IT service improvements take account of current and forthcoming legislation & standards, the requirements of audit committee and best practice in the regulatory sector.
• Plan and budget all major or strategic changes to the delivery of IT services.
• Take responsibility for development, delivery and/or monitoring for the IT service delivery by key suppliers. Establish strong working relationships to improve cost-effectiveness, to assure value for money, delivery performance, customer satisfaction and innovation.
• Ensure that robust contingency, risk management, and business continuity plans are in place for the SWE IT services. Maintain and enforce standards and protocols for the use of information and communication technologies across the organisation. Oversee the management of the IT risk registers. Ensuring risks are appropriately addressed and changing risk profiles are managed.
• Ensure information security is robust across the organisation and perform regular testing to prove and check controls.
• Consult across all SWE directorates to ensure the CRM (Customer Relationship Management) system is continuously developed to meet the changing needs of the organisation.
• Ensure IT service meets agreed SWE service level agreements.
• Develop a continuous service improvement culture within IT to ensure that it can continue to evolve in line with the changing business environment.
• Lead and manage direct reports to inspire, motivate and engage staff and lead change across the directorate and more widely in the organisations

Person specification:


1. Experience of managing in-house or outsourced multi-functional technically focused team, working independently across several sites.
2. Experience of leadership in a senior IT management role – challenge others to develop as leaders whilst serving as a role model and mentor.
3. Effective time management, demonstrable initiative, logical thinking and problem solving.
4. Proven experience of the whole project life cycle, able to demonstrate the ability to operate in the initial conceptual design stage though to user acceptance testing and each stage between.
5. A track record of success in IT transformation and integration of complex business processes in a regulated environment, involving detailed high- volume customer facing transactions.
6. Proven ability to architect, design and develop complex management information systems
7. Experience of working with a senior management team to develop business focussed IT and information security strategies that will effectively support their business needs.
8. A proven role model for respectful, open and honest behaviour including a demonstrable commitment to equality and diversity in service delivery.


9. A solid understanding of Prince 2 methodologies and how to scale them for all sizes of project.
10. Expertise in continuous improvement management and business process re-engineering. Working knowledge of Lean, Agile operational process and procedures
11. Experience of being involved in the set-up or transformation of an organisation
Competency Framework
The proposed competency framework for staff is detailed within the Information Pack for Applicants, available by request.
Terms of Appointment


A highly attractive total reward package, including a basic salary of up to £55,000 per annum and a defined contribution NEST pension scheme with an employer contribution of 5% of salary. Upon initial appointment, candidates will be recruited onto a salary of £52,000 until successful completion of a probationary period upon which the salary will increase to £55,000. Probationary periods will typically last up to six months.

Annual leave entitlement will start at 25 days per year (excluding bank holidays), increasing by one day for each year of service up to a maximum of 30 days.

Remuneration is taxable and subject to Class 1 National Insurance contributions.


Our headquarters and this role are based in Sheffield.


An induction will be provided on appointment.


The successful candidate will be subject to routine security clearance.

How to apply

Your application and all accompanying documentation and information must be received by 5pm on 21 June. Late applications will not be accepted.

To apply, please email the following documents to swerecruitment@socialworkengland.org.uk and ensure that you put the job reference number in the email header.

• A CV and suitability statement using the template provided that addresses the criteria set out in the person specification, using examples to demonstrate how you meet the requirements for the role.
• A completed Equality Monitoring Form. All monitoring data will be treated in the strictest confidence and will not affect your application in any way;
• (If relevant) complete and submit the Guaranteed Interview Scheme form at Appendix 3 within the Information Pack for Applicants (available by request).

Selection process

The selection process will be evidence led. Your application will be assessed on your CV and the responses you make in your suitability statement that should address the criteria in the Person Specification.

Please note it will not be possible to give feedback at sift stage.


Closing date 5 pm 20 June
Shortlisting 25 June
Interviews w/c 9 July

Subject to appropriate checks and individual circumstances, we would want the successful candidate to commence their role as soon as possible after the decision is made.


If you require an Information Pack for Applicants; have any queries about the role or the appointment process, please contact Tracy Watterson, tracy.watterson@education.gov.uk or Lisa Sargeant, lisa.sargeant@education.gov.uk