Operations/Admin Assistant - Energy/Construction/Property
Posted 5 months ago - Expired 5 months ago

Permanent Full Time
To £18,000
1 Applications

Sue Ross Recruitment are working with a leading construction consultancy in the recruitment of an Operations/Administrative Assistant.

Sue Ross Recruitment are working with a leading construction consultancy in the recruitment of an Operations/Administrative Assistant.

Key Tasks

• High level of customer contact/liaison for suitable works dates
• Ensuring all works are followed up to fulfil the sales order.
• Handling client enquiries
• Contacting site to check readiness of the project
• Contact site after attendance of engineer to carry out client satisfaction surveys
• Raising invoices/preparation of billing information for accounts for completed jobs when required
• Ensuring prompt dealing with customer complaints or concerns and raising to Operations Manager
• Tracking of project completion
• Reporting of progress to clients/customers when required
• Associated administration duties to the role which will include, hotel bookings, equipment hire etc
• Provision of additional support to other departments
• General admin and office duties
• To ensure customer satisfaction

Further duties may include the following
• Responsible for smooth running of day to day operations, working within a team to support scheduling and book in works on to the Engineers Diary
• Planning and scheduling/booking in works for remote based workers with correct level of authorisation and skill
• Assignment of project work, client liaison and reporting to management.
• Dissemination of information to all relevant parties, confirming works are arranged.

Person specification
• Well organised person with high levels of accuracy and attention to detail
• Excellent analytical skills
• Ability to supervise and check work of co-workers
• Ability to learn and adapt to new operating systems as well as having ability and confidence to improve systems where necessary
• Ability to balance thoroughness with commercial demands
• Clear and confident communication skills, verbal and written
• Good interpersonal skills
• Pragmatic, shows initiative, is enthusiastic, self-motivated and pro-active with a flexible approach
• Autonomous but also team player
• Sound basic maths is required, in order to be able to understand volumes and areas of various shapes.
• Drive and commitment to maintain accuracy of our databases

Qualifications/Skills/Experience Required
The ideal candidate will have previous experience in an administrative/operational role, have strong MS Excel skills to be able to set up/manipulate reports and have strong analytical skills to aid efficient workload management.
• Excellent IT skills, including specific expertise in MS Excel and MS Access including qualification in Advanced MS Excel
• Previous experience in an administrative/operational role
• Previous experience in a customer services or client focused role
• Geographical and logistical awareness

• Knowledge or previous experience of working in a consultancy business sector – energy, construction or property related services ideal

Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion.

May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.