Key Account Manager (construction consultancy)
Posted 23 days ago - Expires in 1 month

Sheffield or Wakefield,
Permanent Full Time
To £20,000

Sue Ross Recruitment are working with a leading construction consultancy firm in the recruitment of a Key Account Manager.

Sue Ross Recruitment are working with a leading construction consultancy firm in the recruitment of a Key Account Manager.

You will be responsible for developing lasting relationships with a portfolio of assigned customers, connecting with members of their management team at all levels, and required to use initiative to pro-actively identify sales opportunities outside of these assigned accounts.

You will liaise between customers and internal functional teams to ensure the timely delivery of competitive quotes that meet customer needs. You will use a customer relationship management system (CRM) to record contacts, communications and outcomes.

Responsibilities

• Act as the lead point of contact for your customers
• Build and maintain strong relationships
• Provide authoritative advice on products
• Ensure the timely delivery of quotes that meet customer needs, involving coordinating quotes for the services we provide with the relevant department(s)
• Follow up on quotes and work with our commercial team to secure orders
• Promptly deal with any customer concerns

Required experience/skills:

• Proven account management or other relevant sales experience
• Strong communication and interpersonal skills
• Excellent telephone manner
• Self-organising
• Computer literate
• Professional approach to team and client relationships
• Drive and commitment to maintain and deliver outstanding client satisfaction
• Enthusiastic, hardworking, self-motivated and with a flexible approach to their job role


Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion.

May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.